Delta Alerts
Delta Alerts are used to ensure that important events are brought to the attention of pertinent users. By carefully designing alerts into Delta applications, users become more effective in responding to workflow events.
It is important not to overuse the concept of alerts, as users can become immune to their urgency and will tend to ignore them. Coping Systems understands this and will recommend the appropriate and sparing application of alerts to their clients during the system design process.
In all cases, the Delta Alerts module logs the alerts into the Delta Core Server. Alerts can be displayed in a number of ways depending on their purpose and importance. Delivery of alerts can be through email, pop-up messages, color-coded web sites and via status messages at user log in.